1. What type of files can I upload?

     All Types! Except for files that are illegal or files that are NOT allowed to be shared such as Child pornography, Copyrighted files ...etc

2. Can I pause and resume my downloads?

     Yes! But only if you are a member.

3. Can I delete my files?

     Yes! When you upload a file, You are also given a Delete Code, you can use that code at anytime to delete your file(s).

     Let's say you want to delete File ID 999 with delete code xyz, This would be your delete address:
http://delete.BigAndFree.com/999&xyz

4. Why do I see a timer when I attempt to download?

     Because our system automatically gives priority to our Premium members, You will always see a timer. You can get rid of this timer by becoming a member!

5. How can I get faster download speeds ?

     By getting a membership, all of our members get super-fast downloads, and get higher priority on their downloads.

6. I'm a heavy-uploader, how can I track all these links?

     By getting a membership, all of our members have the ability to track all of their downloads .

7. Can I change my file's name & passwords at a later time?

     Yes, this can be done through the members area.

8. How can I convert my earned points to a premium account?

     This can be done automatically and instantly by using the "convert points" option through the members area.

9. I can't download, All I see is "Loading download..."

     This indicates you do not have javascript enabled, or a 3rd party application is restricting it. (ex: Ad-muncher)
          Visit: http://www.GsaAuctions.gov/java-script

10. I cannot log into my account, I get the error "Account not found"

     This indicates you do not have cookies enabled, or a 3rd party application is restricting it. (ex: Ad-muncher)
          Visit: http://www.Google.com/cookies

11. I have more questions, who can I contact?

     We offer 24/7 support! That right, you can reach us at anytime by going to the contact us page.